Your privacy matters to zone4d. This policy explains what personal data we collect, why we collect it, how we use it, and the rights you hold over your information.
Last Updated: 1 January 2026Six principles that guide how zone4d handles every piece of data you share with us.
Every connection between your browser and zone4d is protected by industry-standard TLS/SSL encryption. Your personal data and financial information are never transmitted in plain text.
zone4d does not sell, rent, or barter your personal data to advertisers, data brokers, or any other commercial third party. Your information is used solely to operate and improve your account experience.
We collect only the data that is strictly necessary for account operation, identity verification, and legal compliance. We do not collect biometric data, social media profiles, or browsing history beyond our own platform.
Your data is not retained indefinitely. Each data category has a defined retention period aligned with operational necessity and applicable international compliance standards, after which it is securely deleted.
Registered users may request access to, correction of, or deletion of their personal data at any time by contacting our support team. Requests are processed within 30 days of receipt in most cases.
Promotional communications from zone4d are always opt-in at registration and can be withdrawn at any time from account settings or by contacting support. Opting out of marketing does not affect transactional communications.
Summary: zone4d collects personal data to operate your account, verify your identity, process transactions, and meet international compliance obligations. We do not sell your data. You have the right to access, correct, and request deletion of your data. This policy applies to all users of the zone4d platform, including Indonesian residents.
This Privacy Policy ("Policy") describes how zone4d ("we", "us", "our") collects, processes, stores, and discloses personal data relating to individuals ("you", "User", "Player") who access or use the zone4d online betting and gaming platform, accessible at zone4d.cam.
This Policy applies to:
By using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree, please discontinue use of the Platform and contact our support team to close your account and initiate a data deletion request.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and zone4d.
zone4d collects personal data across several categories depending on the stage of your interaction with the Platform:
When you create an account, we collect:
To comply with our Know Your Customer obligations, we may collect:
Every deposit and withdrawal creates a transaction record that includes: transaction timestamp (WIB), amount in IDR, payment method used, and the unique transaction reference number assigned by zone4d and/or the payment provider.
We maintain detailed records of all wagering activity, including markets bet on, stake amounts, odds accepted, game sessions (for slot and live casino play), outcomes, and bonus usage history.
Automatically collected when you access the Platform:
Records of all communications between you and zone4d support, including live chat transcripts, email correspondence, and support ticket content.
zone4d collects personal data through the following means:
The personal data zone4d holds about you is used for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, contact details | Contract performance |
| Age and identity verification (KYC) | KYC documents, date of birth | Legal obligation / Contract |
| Processing deposits and withdrawals | Financial transaction data, payment method details | Contract performance |
| Fraud prevention and security monitoring | Technical data, transaction data, betting activity | Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Responsible gaming monitoring | Betting activity, session data, deposit history | Legal obligation / Legitimate interest |
| Marketing communications (opt-in only) | Email address, betting preferences | Consent |
| Legal and regulatory compliance | All categories as required | Legal obligation |
| Platform analytic s and performance improvement | Technical data, session data | Legitimate interest |
zone4d processes personal data under the following legal bases, consistent with internationally recognised data protection principles:
zone4d does not sell, rent, or commercially disclose your personal data to third parties. We may share data only in the following limited, controlled circumstances:
Deposit and withdrawal requests require us to share relevant transaction details with your chosen payment provider — BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, or LinkAja. Each provider operates under its own privacy policy and is independently responsible for data it receives in that capacity.
KYC document submissions may be processed by an authorised third-party identity verification service acting as our data processor. These partners are contractually bound to process data only on our instruction and may not use it for any other purpose.
Game studios (such as Pragmatic Play, Evolution Gaming, Pocket Games Soft, Microgaming, and Spribe) may receive anonymised session data necessary to deliver their games and resolve disputes. No personally identifiable information beyond a pseudonymous player identifier is shared with game studios.
Technical identifiers (IP address, device fingerprint) may be shared with reputable fraud-detection services to protect the integrity of the Platform. These services do not receive your full identity profile.
zone4d may be required to disclose personal data to law enforcement agencies, courts, or regulatory bodies where compelled by a valid legal process, court order, or applicable regulatory requirement. We will notify affected users of such disclosures where legally permissible to do so.
Our commitment: In every data-sharing arrangement, zone4d applies contractual safeguards, data minimisation principles, and access controls to ensure that third parties receive only the data strictly necessary for the stated purpose.
zone4d retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and compliance obligations. The following retention periods apply as a general guideline:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of active account + 5 years after closure |
| KYC identity documents | 5 years from the date of submission or account closure, whichever is later |
| Financial transaction records | 7 years (aligned with international AML record-keeping standards) |
| Betting and gaming activity logs | 5 years from the date of each activity record |
| Customer support communications | 3 years from the date of last interaction |
| Technical and session logs | 13 months (rolling) |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
Upon expiry of the applicable retention period, data is securely and irreversibly deleted or anonymised so that it can no longer be associated with an identifiable individual.
zone4d takes the security of your personal data seriously and has implemented a multi-layered set of technical and organisational controls to protect it against unauthorised access, alteration, disclosure, or destruction:
Despite these measures, no system is entirely immune to risk. If you believe your account has been compromised, contact zone4d support immediately via live chat. We will act promptly to secure your account and investigate the incident.
zone4d uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The categories of cookies we use are as follows:
These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens, CSRF protection tokens, and load-balancing cookies. No consent is required for these cookies as they are integral to service delivery.
Functional cookies remember your language preference, display settings, and the last game or market you visited so that the Platform feels consistent across sessions. These persist for up to 12 months and may be cleared via your browser settings.
With your consent, we use analytics cookies to understand how users navigate the Platform — which pages are visited most, where users drop off in registration flows, and which game categories attract the most engagement. This data is aggregated and does not identify you personally. You may withdraw consent for analytics cookies at any time.
You can control cookies at the browser level via your browser's privacy or settings menu. Note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. Clearing all cookies will log you out of any active session.
As a user of zone4d, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request":
Request a copy of all personal data zone4d holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no longer a legal or contractual basis for us to retain it.
Request that we limit how we use your data while a dispute or rectification request is being resolved.
Request your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing carried out on the basis of legitimate interest, including direct marketing communications.
zone4d will respond to all valid data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension within the initial 30-day window. Requests that are manifestly unfounded or repetitive may be declined or subject to an administrative fee.
The zone4d platform is strictly for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to be held by a minor will be immediately closed, all funds will be refunded, and all associated data will be deleted in accordance with our data retention policy.
Parental Advisory: If you are a parent or guardian and believe that a person under 21 in your household has created an account on zone4d, please contact our support team immediately at [email protected]. We will investigate and take prompt action to close the account and purge associated data.
zone4d also recommends that households with minors make use of commercially available parental control and internet filtering software to restrict access to online gambling websites.
zone4d operates as an internationally hosted platform. Your personal data may be stored on and processed by servers located outside of Indonesia. In such cases, zone4d takes steps to ensure that your data receives an equivalent level of protection to that which it would receive within Indonesia, including through:
By using the zone4d platform, you acknowledge that your personal data may be transferred to and processed in countries outside Indonesia. Where such transfers occur, zone4d remains responsible for ensuring that your data is handled in accordance with this Policy.
zone4d reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will:
Your continued use of the zone4d platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you may close your account by contacting our support team.
For any questions, concerns, or requests relating to this Privacy Policy or zone4d's data handling practices, please reach out through the following channels:
If you believe zone4d has not handled your personal data in accordance with this Policy or applicable data protection principles, you have the right to lodge a complaint. We ask that you contact us first to allow us an opportunity to resolve the matter directly before escalating to any external body.
For matters relating to responsible gaming, self-exclusion, or deposit limits, please visit our dedicated Responsible Gaming page.
Our support team is here around the clock to address any data protection concerns. You can also explore our FAQ or review our full Terms & Conditions for further clarity.